Privacy Policy

Last updated June 09 2023

 This privacy policy for Brazco Coffee Academy (‘Company’, ‘we’, ‘us’ or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services, such as when you:

– Visit our website at https://www.brazcocoffee.ie   

– Engage with us in other related ways, such as purchasing one of our courses or any other items for sale

 Our registered office is at Carraig Lair Shopping Centre, Oranmore, Galway, Ireland. Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policy, please do not use our services. If you still have any questions, please contact us on brazcobarista@gmail.com

Brazco Coffee Academy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, this will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. What personal information do we process?

In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

 When you visit, use, or navigate our services, we may process personal information depending on how you interact with the website, the choices you make and the products and features you use.

2. How we obtain personal data

The information we process about you includes information:

  • you have directly provided to us
  • as a result of monitoring how you use our website or our services

3. What we collect

We may collect the following information:

When you use our website or buy from us, we ask you to provide personal data. This can be categorised into the following groups:

  • personal identifiers, such as your first and last names, your title
  • contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
  • payment information, such as a debit or credit card number and expiry date and bank account details. This data is necessary to process your payment if you make a purchase but all payment data is stored by SumUp. Their privacy notice is available here: sumup.com/en-ie/privacy/
  • records of communication between us including messages sent through our website, email messages and telephone conversations
  • marketing preferences that tell us what types of marketing you would like to receive e.g. sign up for our newsletter

4. What we do with the information we collect

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • usage information, including the frequency you visit to our website or purchase any products, the pages of our website that you visit
  • transaction information that includes the details of the products services you have bought from us and payments made to us for those services
  • your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.

5. The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal data, and to notify you of the basis for each category.

If a basis on which we process your personal data is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

6. How do we process your information

We process your personal information to fulfil and manage your orders because we have a contractual obligation with you. When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal data.

7. We may use it in order to:

  • verify your identity for security purposes when you use our services
  • sell products to you
  • provide you with our services

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. 

8. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including [job opportunities and] our products and services, you provide your consent to us to process information that may be personal data.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.

9. Cookies

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identify but may include device and usage information. You can find out more about this in our Cookie Policy: https://www.brazcocoffee.ie/cookie-policy 

10. Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless required by law to do so. We will only use your personal information to send you information about if sign up for our Brazco Newsletter, otherwise you will not be contacted for anything other than in connection with an order you have made.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.

11. How can you contact us about this notice?

If you have any questions or comments about this notice, you may email us at brazcobarista@gmail.com or contact us by post at:

 Brazco Coffee Academy

Carraig Lair Shopping Centre

Oranmore,

Galway, Ireland